Privacy & Cookie Policy
Effective Date: September 4, 2026
Last Updated: September 4, 2026
Super Power Soap respects your privacy.
This Privacy & Cookie Policy explains what personal information Super Power Soap collects when you visit our website, shop with us, create an account, contact us, subscribe to emails, inquire about a workshop, participate in certain events, complete a survey, submit a review, or otherwise interact with us.
It also explains how we use and share that information and the choices you may have concerning it.
For questions about this policy or requests concerning your personal information, contact:
Super Power Soap
Privacy inquiries: help@superpowersoap.com
1. Information We Collect
The information we collect depends on how you interact with Super Power Soap.
Contact and Identification Information
We may collect information such as your:
- name;
- email address;
- telephone number;
- billing address;
- shipping address;
- organization or employer; and
- other information you voluntarily provide.
Orders and Customer Accounts
When you purchase a product or create a customer account through our store, we may collect or store information such as:
- your name and contact information;
- billing and shipping information;
- products ordered;
- order history;
- transaction information;
- customer account information;
- order notes; and
- communications concerning your order.
If you create a customer account, information associated with the account may remain stored until the account is deleted or the information is no longer reasonably needed, subject to our legal and business recordkeeping obligations.
Payment Information
Payments may be processed using services such as PayPal or Stripe, or through supported payment methods such as Apple Pay or Google Pay.
Payment providers may collect financial information directly from you according to their own privacy policies and security practices.
Super Power Soap does not generally receive or store your complete credit or debit card number when payment information is processed directly by one of these providers.
We may receive information confirming the transaction, such as the amount paid, payment status, transaction identifier, billing details, or payment method.
Workshop and Event Inquiries
When you inquire about a workshop, class, demonstration, corporate event, or another service, we may collect information such as:
- your name and contact information;
- organization;
- proposed event date;
- event location;
- participant count;
- type of event;
- budget or package information;
- scheduling preferences; and
- other information you choose to provide about your event.
Information submitted through scheduling services such as Calendly may also be processed by the scheduling provider.
Workshop Participant Information
For some workshops or events, we may receive information about individual participants.
This may include names, email addresses, accommodation requests, photographs, testimonials, survey responses, or information voluntarily provided for event planning.
Allergy, Sensitivity, and Accommodation Information
A participant or event organizer may voluntarily provide information about an allergy, physical sensitivity, accessibility need, or similar concern so that we can evaluate an accommodation or help plan an event safely.
We use this information for the purpose for which it was provided, such as determining whether an ingredient or activity should be modified.
We do not use this information to advertise to participants.
We do not sell this information.
We retain accommodation or health-related information only for as long as reasonably necessary for the event, safety, recordkeeping, dispute resolution, or another legitimate purpose.
Please provide only information reasonably necessary for us to understand the requested accommodation or concern.
Email Subscriptions and Downloads
If you join our email list or request a resource, we may collect information such as your name, email address, subscription status, signup source, and information about your interaction with emails we send.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email.
We may retain limited information necessary to remember an unsubscribe request so that we do not unintentionally resubscribe you.
Contact Forms and Communications
When you contact us through a form, email, scheduling service, social media, or another communication channel, we may retain the information you provide and our correspondence with you.
We use this information to respond to your request, provide customer service, prepare proposals, fulfill orders, and maintain appropriate business records.
Surveys and Feedback
We may invite customers or workshop participants to complete surveys or provide feedback.
A survey may collect your responses and any identifying information you voluntarily provide.
We may use survey responses to evaluate and improve Super Power Soap's products, workshops, customer experience, and business operations.
If we want to publicly attribute a testimonial to you or your organization, any applicable permission or release will govern that use.
Reviews
If you submit a product review or other content intended for public display, information you include in the review may be visible to other website visitors.
Please do not include information in a public review that you do not want other people to see.
2. Photographs, Video, and Testimonials
Super Power Soap may photograph or record certain workshops, events, products, or activities for promotional use.
3. Information Collected Automatically
When you visit superpowersoap.com, our website and service providers may automatically collect certain technical information.
This may include:
- IP address;
- browser type;
- device type;
- operating system;
- approximate geographic area;
- referring website or page;
- pages viewed;
- time spent on pages;
- website interactions;
- cookie or similar identifiers; and
- information concerning website performance.
We use this information to operate the website, understand how visitors use it, measure performance, troubleshoot problems, and protect the website.
4. Google Analytics and Google Measurement Technologies
Super Power Soap uses Google Analytics and may use other Google measurement technologies to understand website traffic and performance.
These technologies may collect information about your browser, device, approximate location, website session, pages visited, and interactions with the website.
Google Analytics may use cookies or similar identifiers to distinguish users and sessions according to its own terms and privacy practices.
5. Cookies and Similar Technologies
Cookies are small files or identifiers placed on or associated with your browser or device.
Super Power Soap and our service providers may use cookies or similar technologies for several purposes.
Necessary Website Functions
Some cookies help the website function correctly.
For example, cookies to maintain a shopping cart, remember account sessions, support checkout, maintain website security, or preserve certain preferences.
Blocking these cookies may prevent some website features from functioning correctly.
Analytics and Measurement
Google Analytics and related measurement technology may use cookies to distinguish website visitors or sessions and measure how the website is used.
Embedded Content
Pages may include content provided by another service, such as embedded YouTube videos.
Those providers may receive information about your device or interaction with the embedded content and may use their own cookies or similar technologies.
Google Fonts
Our website may use Google Fonts.
Depending on how the website is configured, your browser may communicate with Google systems to retrieve font files or related resources.
Your Cookie Choices
You can control or delete many cookies through your web browser settings.
You may also be able to restrict cookies, clear existing cookies, or configure your browser to notify you when cookies are being placed.
Disabling certain cookies may affect the functionality of the website.
Super Power Soap may also provide a website cookie preference tool. When such a tool is available, you can use it to manage supported categories of nonessential cookies.
6. YouTube Content
Our website may contain embedded YouTube videos.
When you interact with embedded YouTube content, Google or YouTube may receive technical information about your device or interaction with the video.
YouTube and Google process information according to their own privacy policies and settings.
Super Power Soap does not control information that YouTube independently collects when you use its services.
7. How We Use Personal Information
We may use personal information to:
- operate and maintain the website;
- process and fulfill orders;
- create and maintain customer accounts;
- provide customer service;
- communicate about an order;
- process workshop and event inquiries;
- schedule meetings;
- prepare proposals and agreements;
- plan and deliver workshops;
- address participant accommodations or safety concerns;
- provide requested resources;
- manage email subscriptions;
- send marketing communications when permitted;
- collect reviews and feedback;
- improve our website, products, workshops, and services;
- measure website performance;
- prevent fraud or misuse;
- maintain tax, accounting, and business records;
- resolve disputes;
- enforce our agreements; and
- comply with applicable law.
We may also use information for another purpose when you direct us to do so or give us permission.
8. How We Share Information
We do not sell customer names, email addresses, telephone numbers, mailing addresses, mailing-list information, or workshop participant information.
We may share information with service providers when reasonably necessary to operate Super Power Soap.
These providers may include companies that assist with:
- website hosting;
- WordPress and WooCommerce functionality;
- payment processing;
- shipping;
- email delivery;
- scheduling;
- analytics and website measurement;
- embedded video;
- website security;
- accounting;
- professional services; and
- other business operations.
We provide service providers only the information reasonably related to the services they perform for us.
Those companies may also process information under their own privacy policies and contractual obligations.
9. Shipping
When you purchase a physical product, we may provide your name, delivery address, and other information necessary to ship your order to the United States Postal Service or another shipping provider used for the order.
Shipping providers use this information to provide delivery services and related functions.
10. No Sale of Personal Information
Super Power Soap does not sell personal information.
We do not sell our customer list, mailing list, workshop participant information, or sensitive personal information.
We do not sell personal information in exchange for money.
We also do not currently upload customer lists to advertising platforms to create custom or lookalike advertising audiences.
If our practices materially change, we will update this Privacy Policy and provide any notice or choices required by applicable law.
11. Sensitive Personal Information
Some information voluntarily provided to Super Power Soap may be considered sensitive under certain privacy laws.
For example, information concerning a health condition, diagnosis, allergy, accessibility need, or similar accommodation request may receive additional legal protection depending on the circumstances.
We limit the use of such information to appropriate operational purposes, such as responding to an accommodation request, addressing safety, or fulfilling an event-related need.
We do not sell sensitive personal information.
We do not use participant health or accommodation information for targeted advertising.
12. Data Retention
We do not keep every category of personal information for the same amount of time.
We consider factors such as why the information was collected, whether an account or transaction remains active, applicable tax and accounting requirements, contractual obligations, safety considerations, and possible disputes.
When information is no longer reasonably needed, we may delete it, anonymize it, or securely dispose of it.
13. Data Security
We use reasonable measures intended to protect personal information against unauthorized access, misuse, loss, or disclosure.
Our website also relies on security measures provided by website hosts, payment processors, and other service providers.
No website, online transmission, or electronic storage method can be guaranteed to be completely secure.
If you create a customer account, you are responsible for maintaining the confidentiality of your account credentials.
Please contact us if you believe your account or personal information has been compromised.
14. Your Privacy Choices
You can choose not to provide certain personal information, although doing so may prevent us from providing a requested product or service.
You may:
- unsubscribe from marketing emails using the unsubscribe link;
- change many cookie settings through your browser;
- request access to certain information we maintain about you;
- request correction of inaccurate information;
- request deletion of certain personal information; or
- contact us with another privacy concern.
Whether a particular request must be granted may depend on the law that applies and whether we have a legitimate need or legal obligation to retain the information.
To make a privacy request, email:
Please use the subject line Privacy Request.
We may ask for information reasonably necessary to verify your identity before fulfilling a request.
You do not need to create a new Super Power Soap account to submit a privacy request.
15. Texas Privacy Rights
Super Power Soap is based in Texas.
The Texas Data Privacy and Security Act provides certain Texas consumers with privacy rights when the Act applies to a business.
Qualifying small businesses are generally exempt from many provisions of that Act. Texas law nevertheless places restrictions on the sale of sensitive personal data by qualifying small businesses.
Super Power Soap does not sell sensitive personal data.
When an applicable Texas privacy right applies to Super Power Soap and your information, we will process an eligible request as required by law.
Privacy requests may be submitted to:
16. California Online Privacy Disclosure
California law requires certain commercial websites that collect personally identifiable information from California consumers to disclose their online privacy practices.
This Privacy Policy identifies the categories of information Super Power Soap may collect, how that information is used, the categories of parties with whom it may be shared, and methods for contacting us about your information.
Do Not Track
Some web browsers transmit a traditional "Do Not Track" signal.
There is not a single universally adopted standard governing traditional Do Not Track signals. Our website does not currently change its behavior in response to traditional Do Not Track browser signals.
Where an applicable privacy law requires us to recognize another legally valid browser-based privacy preference signal, we will honor that signal as required.
Because Super Power Soap does not currently sell personal information or use customer information for targeted advertising, we do not currently provide a separate "Do Not Sell or Share My Personal Information" process.
17. Children's Privacy
The Super Power Soap website is intended for a general adult audience.
Children under 13 should not independently create accounts, make purchases, join our mailing list, or submit personal information through our website.
We do not knowingly collect personal information online directly from children under 13.
Super Power Soap workshops, classes, demonstrations, or community activities may sometimes involve minors. In those circumstances, communication and registration should occur through a parent, guardian, school, organization, or other responsible adult as appropriate.
Information provided by an adult concerning a minor may be processed for the purpose of organizing or safely providing the activity.
If you believe a child under 13 has submitted personal information directly to us online without appropriate authorization, contact help@superpowersoap.com so that we can review and delete the information when appropriate.
18. Third-Party Websites and Services
Our website may contain links to, embeds from, or integrations with services that Super Power Soap does not control.
Examples may include payment providers, Calendly, YouTube, social-media platforms, or other websites.
When you interact directly with one of these services, its own terms and privacy policy may apply.
We encourage you to review the privacy practices of services you choose to use.
19. Business Transfers
If Super Power Soap is involved in a sale, merger, restructuring, financing, acquisition, or transfer of some or all of its business or assets, information associated with the business may be transferred as part of that transaction.
Any recipient would remain subject to applicable privacy laws concerning that information.
20. Legal Disclosures
We may preserve, use, or disclose information when reasonably necessary to:
- comply with applicable law;
- respond to valid legal process;
- protect our legal rights;
- enforce our agreements;
- investigate suspected fraud or security incidents; or
- protect the safety or rights of Super Power Soap, our customers, participants, or others.
21. Changes to This Privacy Policy
We may update this Privacy & Cookie Policy as our website, services, technology, or legal obligations change.
When we update it, we will revise the "Last Updated" date at the top of this page.
If a change materially affects how we use personal information already collected, we will provide additional notice or obtain consent when required by applicable law.
22. Contact Super Power Soap
Questions, requests, or concerns about privacy may be directed to:
Super Power Soap
Privacy Email: help@superpowersoap.com